Privacy policy

Effective Date: May 22, 2025
Last Updated: May 22, 2025
Contact Email: queens-touch@gmail.com

At Queen’s Touch, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and shop with us.

1. Information We Collect

Personal Information You Provide:
When you place an order or create an account, we collect information such as your name, billing and shipping address, payment information, email address, and phone number.

Automatically Collected Information:
When you visit our website, we automatically collect certain information through cookies, web beacons, and similar technologies — including your IP address, browser type, operating system, device information, browsing behavior, and location data.

Third-Party Services:
We may receive information from third-party services such as Google Analytics or Facebook Pixel to help analyze website usage and improve our marketing efforts.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders and send you related communications.

  • Provide customer support and respond to your inquiries.

  • Improve our products, website functionality, and customer experience.

  • Detect and prevent fraud and unauthorized transactions.

  • Send marketing communications, newsletters, and promotions if you have opted in.

  • Comply with legal obligations and enforce our policies.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers who assist with payment processing (e.g., Stripe, PayPal), order fulfillment, shipping carriers (e.g., USPS, FedEx), and marketing.

  • Legal authorities if required by law or to protect our rights.

  • Third parties only as necessary to provide our services or comply with legal requirements.

We do not share personal data with advertisers without your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience and analyze website traffic. These may include:

  • Essential cookies required for site functionality.

  • Analytical cookies used by third parties like Google Analytics and Facebook Pixel to understand how you interact with our site.

You can manage or disable cookies through your browser settings; however, this may affect website performance and your shopping experience.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All transactions are secured via SSL encryption and processed through trusted payment gateways.

6. Your Privacy Rights (Including CCPA)

If you are a resident of the United States, you have the following rights:

  • Access & Correction: Request access to or corrections of the personal data we hold about you.

  • Deletion: Request that we delete your personal information, subject to certain exceptions.

  • Opt-Out of Sale: Although we do not sell personal information, California residents have the right to opt out if this practice changes.

  • Marketing Communications: Unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.

To exercise these rights, please contact us at queens-touch@gmail.com.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will delete it promptly.

8. International Data Transfers

As an online business, your information may be transferred and stored on servers located outside your country. We take appropriate measures to ensure your data is handled securely in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates by changing the effective date and posting the revised policy on our website. For major changes, we may also notify you by email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: queens-touch@gmail.com
Brand Name: Queen’s Touch