Terms of service

Effective Date: May 22, 2025
Contact: support@queentouch.com

1. Acceptance of Terms

By accessing or using the Queen Touch website, mobile applications, or any services provided by Queen Touch (collectively, the “Services”), you agree to be legally bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, please do not use or access our Services. Continued use of the site constitutes your acceptance of these Terms.

2. Use of the Site

You agree to use the Services only for lawful purposes and in ways that do not violate any applicable local, state, national, or international laws. You must not use the site in any way that could damage, disable, overburden, or impair the functionality of the site or interfere with other users’ enjoyment. Unauthorized use may result in suspension or termination of your access.

3. Product Information

Queen Touch strives to provide accurate and up-to-date information, including product descriptions, pricing, availability, and images. However, occasional errors or inaccuracies may occur. We do not warrant that all product details or other content on the site are error-free, complete, reliable, or current.

4. Orders and Payments

Order Acceptance: All orders placed through QueenTouch.com are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, pricing or description errors, suspected fraudulent activity, or violation of these Terms.

Payment: Full payment is required before processing and shipping. We accept payments through approved and secure payment gateways displayed on the website. Any suspicious payment activity may lead to order cancellation for security reasons.

5. Shipping and Delivery

Free Shipping: We offer free standard shipping on all orders within the United States.

Processing Time: Orders are typically processed and shipped within 1–2 business days (excluding weekends and holidays).

Estimated Delivery: Standard delivery time is 4–7 business days after shipment, depending on your location and carrier performance.

Delays: Delivery estimates are approximate and may vary due to factors beyond our control, such as carrier delays or extreme weather.

Shipping Address: Please provide complete and accurate shipping information. Queen Touch is not responsible for delays or losses caused by incorrect or incomplete addresses.

Tracking: Once your order ships, you’ll receive a tracking number by email.

6. Returns and Refunds

Please refer to our Return and Refund Policy available on QueenTouch.com for full details regarding eligibility, timelines, and procedures for product returns, exchanges, and refunds.

7. Intellectual Property Rights

All content on QueenTouch.com — including text, images, logos, graphics, designs, and software — is owned by Queen Touch or its licensors and is protected by U.S. and international copyright laws. You may not reproduce, modify, distribute, or create derivative works without express written permission from Queen Touch.

8. Limitation of Liability

To the fullest extent permitted by law, Queen Touch and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use our products or services

  • Unauthorized access to or alteration of your data

  • Any matter related to the products or services

9. Indemnification

You agree to indemnify, defend, and hold harmless Queen Touch, its owners, officers, employees, and affiliates from any claims, damages, or expenses (including legal fees) arising from your violation of these Terms or misuse of our Services.

10. Changes to Terms

Queen Touch reserves the right to modify or update these Terms at any time without prior notice. Updates will be posted on this page with a revised effective date. Continued use of QueenTouch.com signifies your acceptance of the updated Terms.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the United States of America, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the federal or state courts within the United States.

12. Contact Information

For questions or assistance regarding these Terms, please contact us at:
📧 support@queentouch.com
🌐 www.QueenTouch.com

✨ Queen Touch — The Royal Touch of Beauty and Confidence. 👑